Refund policy

 

At Cleanpooly, customer satisfaction is our priority.

Returns

Customers may return eligible products within 30 days of delivery.

To qualify for a return:

• Item must be unused and in original packaging.
• Product must be in resalable condition.
• Proof of purchase is required.

Damaged or Defective Products

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue.

Refunds

Once the return is received and inspected, approved refunds will be processed to the original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrectly shipped.